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Terms and Conditions

Please read these terms and conditions which apply to the provision of my professional services. By making an appointment, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment or continue with your course of therapy.

 

BOOKING & PAYMENT
Payment must be made in full prior to the start of an RTT session. All professional fees will be disclosed to you prior to booking. My professional fees are subject to review and may increase from time to time, but you will always receive confirmation of the professional fees before booking.
 
REFUNDS
No refunds will be issued for cancellations within 48 hours of sessions. Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions that you have attended and paid for the session. Where a discount package or therapy program has been booked and paid for in advance, if you choose to discontinue your therapy process before attending all the sessions, a pro-rated refund will be issued after deduction of the full standard session fee for any sessions you have attended.

 

CANCELLATION AND RESCHEDULING
If you need to cancel or reschedule a session, please provide as much notice as possible. Notification must be made via email or phone call at least 48 hours prior to the scheduled session. The intake form is a crucial part of the process and submission is required a minimum of 48 hours prior to a session. If the client fails to complete it within that timeframe, they risk forfeiture of their appointment and may be requested to reschedule for a later date.

 

MEDICAL OR PSYCHOLOGICAL CONDITIONS
I may ask questions about your medical history to establish any contraindications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update me of any medical changes during your course of therapy, or if you are returning to therapy after an absence. If you are receiving care or treatment from any medical, healthcare, or therapy practitioner, you may be asked to seek their permission before any therapy sessions can commence. Please note that I will be unable to offer my professional services if you suffer from epilepsy or any form of psychosis.

 

HYPNOTHERAPY RECORDINGS
Hypnotherapy recordings should not be listened to whilst driving, operating machinery, or undertaking any other activity where concentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied, or sold under any circumstances.
 
RESULTS VARY FROM PERSON TO PERSON
The agreement to work on the issues presented by you in no way implies or guarantees the resolution of your presenting issue(s). No outcome can or will be guaranteed. However, I will always endeavor to use my best efforts and skills to work towards your goals and intended outcomes. Despite the incredible results and testimonials from many, RTT alone does not offer any guarantee of success. I offer Rapid Transformational Therapy which includes hypnosis and regression techniques. Often a single session is all that is required to achieve results, however, some clients may need two, and occasionally three sessions. The client must want to change and be open and motivated during our time together. The client must be willing to fully participate in the session, implement the therapeutic suggestions during and between sessions, and listen to the personalized recording each day for at least 21-28 days. 

 

CONFIDENTIALITY
All contact, including sessions, telephone conversations, and emails, will be conducted in confidence and may be recorded. Prior to any recording, your agreement will be sought. All recordings, conversations, and notes will remain confidential, except in the following circumstances:
1. Where you give permission for confidentiality to be broken.
2. Where I am compelled by a court of law.
3. Where the information is of a nature that confidentiality cannot be maintained, such as the possibility of harm to yourself or others exists, in cases of fraud or crime, and when minors (under 18 years old) are involved.
 
LIABILITY & INDEMNITY
Under no circumstances will Jamie Dean be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided to you during professional services provided by Jamie Dean. In addition, you agree to defend, indemnify, and hold Jamie Dean harmless from and against any and all claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your participation in the professional services.
 
GOVERNING LAW
These terms and conditions and any other matters arising out of or in relation to these terms shall be governed by and construed in accordance with the laws of the United States of America. You agree to submit to the exclusive jurisdiction of the United States courts to settle any dispute which may arise out of or in connection with these terms and conditions.
 
TERMS AND CONDITIONS UPDATES
These terms and conditions are subject to revisions without notice. Please familiarize yourself with any amendments if you have re-started therapy with me after a long period of absence.
 
DATA PROTECTION
For my services, your personal data is collected, processed, used, and stored in accordance with the below Privacy Policy. By booking an appointment, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not book an appointment. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check my website periodically for any changes.
 
CONCERNS & COMPLAINTS
If you have a concern or complaint regarding your therapy, please discuss this with me in the first instance and I will endeavor to resolve the issue.
 
If you have any questions about the Terms and Conditions, please contact hello@itsjamiedean.com.

Privacy Policy

Jamie Dean ("I", "me") operates this website (the "Service").

This page informs you of my policies regarding the collection, use, and disclosure of personal data when you use my Service and the choices you have associated with that data.

I use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

 

WHAT DATA DO I KEEP AND WHY?

  • Name and age – this is basic information that helps me get to know you.

  • Email address, phone number, and address – I use this to contact you regarding your sessions.

  • Next of kin/medical professional’s details – If I was worried that you were at risk then I may need to contact your next of kin or medical professional. I will let you know when/if I am going to do this.

  • Intake and Session notes – I keep notes of our session(s), which are password-protected and stored digitally or locked in a physical filing cabinet.

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WILL I SHARE YOUR DATA AND IF I DO, WHO WILL I SHARE IT WITH, AND FOR WHAT PURPOSE? 
It is very unlikely that I will share your data. I will never sell it or use it for unethical reasons. I may have to share it if my notes are subpoenaed by court, or if you or anyone you tell me about is at harm or at risk of harm. I may also discuss your case with colleagues but I will only use your first name.
 
HOW WILL I STORE YOUR DATA?
Your data and session notes are stored as hardcopy in a locked filing cabinet or digitally stored in a password-protected file. Your contact information and history of our communications will be kept in my HIPAA-compliant business client relations manager software.
 
HOW LONG WILL I STORE YOUR DATA AND HOW WILL I DISPOSE OF IT? 
I will keep your details and session notes for the time required by my insurer (currently 7 years).
 
If you have any questions about this Privacy Policy, please contact me at hello@itsjamiedean.com.

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